Industry News, MeloTel Features, MeloTel News

How Blogging Is A Certified Small Business Booster

For many years, small business owners have employed such marketing tactics as flyers, radio ads and billboards. However, today’s savvy entrepreneur realizes that these offline promotional measures don’t always provide the bangs for the bucks they cost. These days, going online to reach a wider audience is much preferred. That’s...
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Customer Service, Industry News, MeloTel Features

5 Must-Do’s For Every Customer Service Phone Agent

Before becoming members of the Melo Technology team, many of us previously worked in jobs that involved over-the-phone customer service. That’s what makes us so proficient in customer care. We know the difficulties that can be experienced when having discussions with people you’ve never met and can’t see in person....
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