MeloTel News
3 More Ways To Help Your Phone Agents Have Better Days
If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high. Unfortunately for you, call centres are known for their high turnover rates. Phone agents tend to get burnt out and frustrated with the amount of...
The Art Of Boosting Call Centre Employee Morale
Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor. By doing so, you’ll help your business thrive instead of flounder. Customer satisfaction depends heavily on the attitudes of...
Have You Updated The Copyright Year On Your Website?
So, how has 2020 been going for you so far? With a week under its belt, the new decade seems to be whizzing by already. It’s important that your business doesn’t get whizzed away with it! To be specific, it’s important to have all of your systems updated so as...
MeloTel Celebrates Its 11th Anniversary!
Welcome to the first MeloTel blog post of 2020! Not only have we embarked on a brand new year, but we’re elated to be operating in our third straight decade! It’s sort of an interesting milestone for a company that’s been operational for 11 years. Yes, this past weekend, MeloTel...
Making New Year’s Resolutions Come True
The new year is right around the corner. Have you already selected any New Year’s resolutions for 2014? MeloTel would love to assist you in meeting some of your new goals. In today’s blog, we’ll discuss a few resolutions you may want to make, and how we can help you...