MeloTel News
Exploring The Power Of Rebranding Your Company
As we excitedly announced last week, the company you’ve grown to know and love as MeloTel will soon be rebranded as MELO. That’s right! We’re in the process of moving to the abbreviated, all capital letters entity named after our brand’s Founder and CEO, John Meloche. After 14 years as...
FOR IMMEDIATE RELEASE – MELOTEL ANNOUNCES FUTURE BRAND EVOLUTION TO “MELO”
March 14th, 2023 - Today marks the beginning of an exciting and transformative journey for MeloTel, a leading telecommunications provider for small and medium-sized businesses across Canada and the USA. After 14 years of delivering exceptional products and services to our valued clients, we are thrilled to announce our plans...
Unlocking The Power Of Call Recordings
Call recordings have become a valuable tool for small and medium-sized businesses. They offer a range of benefits that can help to improve customer satisfaction, boost employee performance and drive growth. Whether you're a small startup or a well-established enterprise, call recordings can help you to unlock the full potential...
How Landline Telephone Services Are Starting To Show Their Age
Landline telephone services have been a staple for businesses for many decades. However, with the rise of new technologies and the increasing popularity of internet-based communication solutions, these old services are starting to show their age. What are some of the biggest problems that businesses have using old landline telephone...
Feedback Plays A Crucial Role In Your Call Centre’s Success
Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the brunt of customer frustration and dissatisfaction. For this reason, it is important for call centre managers to provide regular and helpful feedback to their phone agents. Doing so helps them...