MeloTel News
Why Your Business Should Invest In Customer Loyalty Programs
What is the best way to attract and retain customers? Providing excellent customer service is definitely a great start. Offering top-of-the-line products and services is also a strong method. However, for small and medium-sized businesses, it’s pretty important to take things a step further.
Have you ever considered offering a loyalty...
A Continued Look At How Remote Work Can Revitalize Your Business
The day has finally arrived! As of today, we can officially say so long to winter. Spring is here! In our last blog, we highlighted the fact that the spring season is a wonderful one for remote workers. It enables them to make full use of the flexibility they enjoy.
Do...
Exploring The Top Benefits Of Being A Remote Worker During The Spring
It’s a pretty exciting time of year, isn’t it? This forthcoming Thursday, March 20th, the spring season will officially get underway! The majority of Canadians just love this spot on the calendar. It means longer days filled with sunshine and nature returning to bloom. Spring also offers the perfect opportunity...
More Do’s And Don’ts Of Over-The-Phone Customer Service
It’s no secret that the Melo Technology team is a big proponent for providing top-notch customer service. We have long heralded the need to put customers first. In our last blog, we went over some important do’s and don’ts of providing over-the-phone customer service. They included answering the phone promptly,...
The Do’s And Don’ts Of Over-The-Phone Customer Service
If you’ve heard it once, you’ve likely heard it a thousand times. So, let’s make this 1001, shall we? Providing excellent customer service is of paramount importance. Nothing is more important to the success of your business than the way it makes its customers feel. Especially for small and medium-sized...