MeloTel Features
The Importance Of Captivating Visuals In Social Media Posts
Twitter, now X, began as a social media platform that only enabled comments that were 140 characters in length. Those days are long over. Today, a social media post consists of so much more than a sentence or two. With the advent of Instagram came the increased need to post...
Why Consistency Is Crucial In Small Business Social Media Messaging
Most entrepreneurs have no experience being part of a circus. However, running a small business is a lot like juggling. You have to handle a multitude of tasks simultaneously. Amidst the whirlwind of responsibilities, one aspect that can't be ignored is maintaining consistency in your social media messaging.
In the ever-evolving...
Unlocking Small Business Success Through Customer Connections
Communication is the beating heart of any successful small business. Without effective communication with your customer base, your business risks fading into the background noise. Remember that the modern consumer wants more than just high-quality products and services. People enjoy developing relationships with the businesses they support. That way, they...
How To Supercharge The Online Presence Of Your Small Business
There is a sentiment that is believed by the majority of today’s consumers. If your business cannot be found online, it practically doesn’t exist! Hence, there is an extreme important of having a strong online presence. It's not just about having a website and social media accounts, by the way....
Call Recordings Can Be A Call Centre’s Saving Grace
Do you own and/or operate a ball centre business? If so, you’re surely aware of the extreme importance of providing your phone agents with feedback. In the quest for providing superior customer service, it is imperative that your team members are regularly given tips on how to be people pleasers....