MeloTel Features
What Is The Secret To Providing Excellent Service Over The Phone?
Even in a world dominated by email, social media and live chat, the telephone remains one of the most personal and impactful ways to connect with customers. A phone call gives your business things that digital tools often can’t. They would be the power of voice, tone and human connection.
It’s...
3 Benefits Of Staying Accessible To Customers While On Vacation
The fall and winter seasons, in Canada, are well known for vacations. After all, who wouldn’t want to escape the cold? But here’s the catch. Your customers don’t take breaks just because you do. If you’re completely unreachable, you risk losing their trust and potentially their business. The good news...
Why Phone Calls Are A Top Way To Provide Customer Service During The Fall
With October in full swing, the fall season is really settling in. At this time of year, businesses often see shifts in customer needs. It could be preparing for the holiday rush, launching new promotions or adapting to seasonal slowdowns. This is why staying connected with your customers is more...
How To Spruce Up Your Company Website This Fall
We’re just about there. This Monday, September 22, the summer season will officially give way to fall! For business owners all over Canada and the U.S., this is the perfect time of year to take a closer look at their company websites. Might it be time to make updates that...
How Offering Customers Something For Free Boosts Your Business
Every business owner knows that attracting and retaining customers is no small feat. With so many competitors vying for attention, it’s essential to find ways to stand out. One of the most effective and often underestimated strategies is offering your customers something for free.
While it might seem counterintuitive to give...