Imagine going into a restaurant. Now imagine sitting down at a table and picking up a menu. Now imagine that menu having just one dish on it. It's hard to imagine, right? To be a bit more realistic, imagine not being able to customize your meal to your specifications. What...

At MeloTel, we believe so strongly in customer satisfaction that we've consulted experts in the field of customer service to discover how to provide the best service possible. That's right. We've consulted you! Who better to ask about customer service than customers themselves? It's because we've kept our ears open...

In today's world, technology rules. There's no denying it. It's near impossible to meet anyone who doesn't own a smartphone these days. And that means that, for the most part, we all walk around with these lovely hand-sized computers on our persons each and every day. What that means, of...

There are many reasons that business owners from all over Canada have been making the switch to MeloTel over the past year. Among the most popular is the lack of good customer service they get from some of the big name telecom providers. As we outlined in our last blog,...

In today's world, people like to get things done quickly. This is likely the reason why we have so many drive-thru restaurants and 24/7 convenience stores. Generally, when people want something, they want it now! And who could blame them? In 2013, technology is such that people are able to...