MeloTel Features
3 More Ways To Help Your Phone Agents Have Better Days
If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high. Unfortunately for you, call centres are known for their high turnover rates. Phone agents tend to get burnt out and frustrated with the amount of...
The Art Of Boosting Call Centre Employee Morale
Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor. By doing so, you’ll help your business thrive instead of flounder. Customer satisfaction depends heavily on the attitudes of...
Maintaining Communication While You’re On Vacation
If you’ve started 2020 off by lying on a beach somewhere, kudos to you! There are numerous business owners, all over North America, who would love nothing more than to fly off to a tropical island right now. And while beating the winter blues is top of mind for many...
MeloTel Gives Out Holiday Freebies
Today’s blog represents our very last entry for 2013. We’re so excited about the beginning of a brand new year, especially because the one that is about to end was such a great one. You may think that that would be cause for us to wish for 2013 to never...
4 Reasons To Freshen Up Your Site For 2014
With 2014 about to make an appearance, there is a lot of talk going around about “starting anew” and “beginning fresh”. This seems to be the type of talk that exists around the turn of every year, doesn’t it? That’s because when a new year starts, people tend to want...