Over the past several weeks, the MeloTel Blog has done a lot talking about customer service, social networking and blogging. These are some of the things that we specialize in and therefore, we feel very passionate about providing them to our customers. We don't want you to forget, however, how...

In our last blog, we touched upon the topic of customer satisfaction. More specifically, we took a look at the idea of always trying to outdo your self in an effort to continually meet the needs and concerns of your customer base. Being innovative is something that we, here at...

Earlier this week, MeloTel introduced a brand new idea that we look forward to launching in the near future. “MeloPhone” is our new iPhone app that we trust will help business owners and call centre managers conveniently monitor their sales staff to improve quality and productivity at their businesses. One reason...

At MeloTel, we're pretty excited about the new blogging bundles we introduced last week because we know how much they can help your company. We are confident of this because of the success we have attained from blogging and taking part in social networking ourselves. As we have mentioned in our...