Industry News
The Coronavirus Is Bound To Make Remote Work Stations Greater Necessities
The last thing in the world the MeloTel Blog ever set out to do was to spread bad news. However, with a big part of its mandate being the dissemination of important information to the public, we feel we have no choice but for today’s blog to have such an...
3 Reasons To Offer Your New Product Or Service For Free
The word “free” is almost always guaranteed to grab the attention of consumers. Who doesn’t like getting something for free? However, for many business owners, the word “free” is often something that sends them recoiling. How can you expect to make any money by giving things away? If you’ve asked...
Happy Pink Shirt Day!
Today is Pink Shirt Day! If you’ve never heard of this particular occasion before, the MeloTel team is only too happy and proud to introduce it to you. Pink Shirt Day is also known as Anti-Bullying Day. It originated in 2007 by Berwick, Nova Scotia’s David Shepherd and Travis Price....
How To Demonstrate Your Unbeatable Over-The-Phone Customer Service Regimen
The MeloTel team uses the phone a lot. Considering the fact that we offer services to business owners all over Canada and the United States, it’s mandatory that we use the phone to stay in touch with our clients. As a result, we’ve worked to develop a strong over-the-phone customer...
Finding More Ways To Step Up Production In Your Call Centre
In our last blog, we revisited the concept of boosting call centre production and offered up some effective ways to do just that. In today’s blog, we’d like to pick up where we left off and continue our list of production-boosting ideas.
Find ways to minimize idle time.
It’s hard to...