Industry News
The Beauty Of Providing 24/7 Customer Service With ChatBots
These days, a company’s online presence is everything. With the pandemic continuing to cause disruptions to traditional business practices, it’s vital that businesses are able to offer customer service via the internet. Whether it’s selling products directly or providing answers to questions, your company website has never been more important.
Customers...
Are You Ready To Make The Switch To Cloud-Based Telephony?
Did you know that over 5 million small and medium-sized businesses in North America have already made the switch to cloud-based telephony? You can drastically simplify your telecommunications system and reduce the costs involved with employees who travel or work remotely by switching to MeloTel today!
MeloTel’s VoIP-based Commercial Phone Services...
MeloTel Puts Your Office In The Palm Of Your Hand
In 2021, you don’t have to go to work in order to go to work. These days, working from home and other remote locations is the norm. As a result, it’s no longer the norm to rely on traditional landline telephones in order to make and take business phone calls....
How To Provide Call Centre Feedback To Your Remote Phone Agents
Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly not alone. For more than a year now, COVID-19 has created “work from home” environments all over the world. If you operate a call centre business, you’re fortunate enough to...
Why It’s So Important For Your Customers To Easily Reach You
No matter your industry, your business operates in a competitive environment. Add the fact that, for the past year, the coronavirus pandemic has forced your business to operate differently than it ever has before. Now you have yourself a major customer satisfaction crisis. Or do you? Just because your doors...