Industry News
Copper Theft In Ottawa Disrupts Bell Services
As leaders in Canada’s telecom industry, the Melo Technology team generally keeps its ear to the proverbial ground. So we couldn’t help but notice some particularly interesting posts coming from Bell Canada’s Bell Support X (formerly Twitter) account this month. A weekend outage in the Ottawa area made headlines back...
Client Spotlight: Everest Drain & Plumbing
It’s been a while since we’ve posted one of our celebrated Client Spotlight blogs. Because Melo Technology has long enjoyed numerous business relationships, we’re always more than happy to showcase them in our blog section. We greatly appreciate our clients and our Client Spotlight blogs are just one of the...
The Importance Of Taking Notes During Business Phone Calls
As a successful business owner, you’re surely aware of the following truth. Clear and consistent communication is non-negotiable. You have numerous conversations on a daily basis, right? These talks with your clients, vendors and team members are often packed with vital information. But be honest. When you hang up on...
Introducing Siclytics Intelligent Call Recap
Melo Technology is proud to unveil Siclytics Intelligent Call Recap — a powerful new AI feature that automatically transcribes and summarizes your phone calls within minutes. Delivered straight to your inbox, each recap includes a recording, summary, and a smart chat assistant that lets you ask questions about what was said. It’s like having ChatGPT for your business calls — and it’s available now.
Maintaining Your Business Phone Number Is Crucial For Long-Term Success
“What’s your phone number?” Has the answer to this question changed at any point over the past decade or so? If so, you may be hurting your business. Your business phone number is more than just a contact. It’s a critical part of your brand identity and customer service strategy....