Industry News
The Beauty Of Providing 24/7 Customer Service With ChatBots
These days, a company’s online presence is everything. With the pandemic continuing to cause disruptions to traditional business practices, it’s vital that businesses are able to offer customer service via the internet. Whether it’s selling products directly or providing answers to questions, your company website has never been more important.
Customers...
Are You Ready To Make The Switch To Cloud-Based Telephony?
Did you know that over 5 million small and medium-sized businesses in North America have already made the switch to cloud-based telephony? You can drastically simplify your telecommunications system and reduce the costs involved with employees who travel or work remotely by switching to MeloTel today!
MeloTel’s VoIP-based Commercial Phone Services...
MeloTel Puts Your Office In The Palm Of Your Hand
In 2021, you don’t have to go to work in order to go to work. These days, working from home and other remote locations is the norm. As a result, it’s no longer the norm to rely on traditional landline telephones in order to make and take business phone calls....
How To Provide Call Centre Feedback To Your Remote Phone Agents
Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly not alone. For more than a year now, COVID-19 has created “work from home” environments all over the world. If you operate a call centre business, you’re fortunate enough to...
Why It’s So Important For Your Customers To Easily Reach You
No matter your industry, your business operates in a competitive environment. Add the fact that, for the past year, the coronavirus pandemic has forced your business to operate differently than it ever has before. Now you have yourself a major customer satisfaction crisis. Or do you? Just because your doors...
Are You Missing A Piece Of The Puzzle To Complete Your Company?
A puzzle is not complete if a piece is missing. The same goes for the creation of your business. The last and most important piece, when building your company, is choosing the best phone company. So what constitutes “best” in this day and age? The way we see it, the...
Isn’t It Time You Added A Blog To Your Company Website?
By today’s standards, a blog is a practical must for any company website. Content marketing is all the rage. With the internet constantly being to the go-to source for any and all advertising, it’s necessary to ensure you are giving web users reasons to visit your site. With a regularly...
4 Signs It’s Time To Switch Your Telecom Provider
By now, it’s no secret that VoIP phone systems are giving landline telephones a run for their money. The former provides a myriad of incredible features in cloud-hosted packages while the latter is becoming an archaic technology. VoIP phones utilize the internet while landlines...well, they’re still plugged into the wall....
Sometimes, Being Predictable Is Good!
Sometimes, being predictable is bad. In romantic relationships, it can make things boring. Many struggling couples cite the old “same old, same old” adage to describe why their partnerships have taken turns for the worse. As well, when sending a text message, the predictive text and auto correct features can...
MeloTel Makes It Easy To Work From Home
As we continue to trudge through this very trying pandemic-burdened era of our lives, it’s important to seek new and inventive ways to live life safely. For many workers, all across North America, working from home is a top safety measure. Setting up a work space at home, however, isn’t...