Industry News
How Your Over-The-Phone Customer Service Can Brighten Someone’s Day
When was the last time you hung up from a customer service call feeling genuinely happy? For many people, great customer service experiences aren’t just about solving problems. They’re about how the interactions make them feel. Excellent over-the-phone customer service has the unique power to turn someone’s stressful day around....
The Power Of SMS Marketing To Drive Business Among Younger Consumers
How many text messages do you send out each day? It’s probably hard for you to quantify, right? Most of us send so many texts on such a regular basis, we don’t even think about it. This is especially true for young folks. It’s not a stretch to say that...
Melo Technology Calls for Constructive Solutions to Trade Disputes
At Melo Technology, we are deeply committed to supporting Canadian businesses through innovative technology solutions, even in times of uncertainty. As a proudly Canadian company, we understand the significant role trade plays in the prosperity of Ontario’s economy, particularly in maintaining strong and mutually beneficial relationships with our closest trading...
The Art Of Designing A Website That Helps Your Business To Sell
In 2025, your business cannot afford to be without an online presence. However, simply being online isn’t enough. Your company website should be strategically designed to drive sales and support your business goals. Whether you're a small local shop in Toronto or a growing enterprise serving customers across North America,...
Why High-Quality Images Are So Important In Social Media Posts
Once upon a time, you could log on to Twitter and type out a message. You just had to make sure that your message was no longer than 140 characters. Circa nearly 20 years ago, these types of unique thoughts were considered fairly interesting social media posts. Also known as...