Industry News
How Intelligent Call Recap Helps You Win Customers Back
Every small business owner knows the sting of a missed opportunity. A customer calls with a concern, a question or interest in your services, and somewhere between the conversation and the follow-up, things fall apart. Notes are incomplete, details are forgotten or the customer simply doesn’t feel heard.
In 2026, winning...
5 Business Resolutions To Make 2026 Your Best Year Yet
Happy New Year! On behalf of the entire Melo Technology team, we hope that 2026 has already gotten off to a great start and that it becomes your best year yet. For business owners, the start of a new year is a great time to reset, refocus and make smart...
Why You Can No Longer Wait To Adopt A VoIP Phone System
Modernizing your company’s communication system is one of the most impactful operational upgrades you can make. As customer expectations rise and workplaces become more flexible, relying on outdated phone technology creates unnecessary challenges. They also prevent your business from performing at its best.
VoIP (Voice over Internet Protocol) has become the...
5 Tech-Savvy Moves Every Business Owner Should Make
Christmas is almost here and 2026 is right around the corner! That means it’s time to gift your business with something that will ensure that it can keep up with its competitors. Being out of date simply isn’t cool. The last thing you want to have happen in the new...
Which Small Business Trends Will Dominate In The New Year?
Every year brings new opportunities for small and medium-sized businesses. However, 2026 is shaping up to be especially exciting. With technology evolving at lightning speed and customers expecting more from the brands they interact with, business owners are looking for ways to stay competitive without feeling overwhelmed. Fortunately, the trends...