Industry News
How Intelligent Call Recap Turns Every Call Into Business Gold
When was the last time you listened back to a customer call? If you’re like most business owners or call centre managers, the answer is probably “not nearly as often as I should.” Calls are where deals are won, relationships are built and problems are solved. But far too often,...
The Importance Of Staying Connected With Customers While On The Go
In 2025, customers expect quick responses and seamless communication. If your clients reach out to you and you’re unavailable, the result can be more than just missed calls. It can mean missed opportunities, damaged trust and lost business. For small and medium-sized business owners, the ability to stay in touch...
Why Hiring Content Creators Is A Smart Move For Your Business
Running a small or medium-sized business is no easy feat. Between managing clients, overseeing operations and making key decisions, your time is stretched thin. Adding content creation to your plate can feel overwhelming. Often, it’s the first thing to get pushed aside when deadlines loom.
However, the truth is that, these...
Why SMS Marketing Is Perfect For Back-To-School Promotions
Crazily, here we are sitting in mid-August already! That means that businesses are gearing up for one of the most lucrative shopping seasons of the year. It’s back to school season! If you’re looking to grow sales in the weeks to come, you can cut through the noise with SMS...
Introducing Melo Voice AI: The Future Of Business Communication
The Melo Technology team is super excited to announce a forthcoming innovation that we can’t wait to roll out! As a leading Canadian provider of telecommunications and business technology services, we have always aspired to be on the cutting edge.
Now, with the upcoming launch of Melo Voice AI, we’re stepping...