Customer Service
The Importance Of Showing Everyone Courtesy And Respect
Earlier this week, MeloTel released an official company statement relaying our stance on the current events. Acts of hate, for any reason, have no place in our world. As a company, we remain steadfastly committed to our role in treating all people with courtesy, dignity and respect. These recent happenings...
How To Deliver Excellent Customer Service During COVID-19
If you’re sick and tired of hearing about COVID-19, we don’t blame you one bit. We are right there with you! A couple of months into this pandemic situation have felt like years, haven’t they? Sadly, this is a situation that we’re all faced with and it doesn’t appear to...
Why Single Number Reach Is Your Dream Come True
Most of MeloTel’s clients are currently working from home in some form. Even before the coronavirus pandemic forced us all to relocate our businesses to our places of residence, the work-from-home routine was a common one. But it comes with a problem. What most remote workers learn, very early on,...
Sign Up For Instant Notifications Of Service Status Updates
One could argue that we live in a world where immediate updates are considered mandatory. After all, with the advent of social media, we’ve all gotten accustomed to getting access to the latest news within moments of it happening. Immediate updates are at our fingertips every day. A quick visit...