Customer Service
4 Reasons Why Being Available To Your Customers Is So Important
"I need you to be there for me." These words represent the feelings of consumers for the businesses they support. Customer satisfaction entails so much more than providing high-quality products and services. It requires dependability. Can your customers rely on you? Something as simple as not picking up your phone...
3 Reasons To Automate Your Business With MeloTel ChatBot
If you’ve been paying close attention to the MeloTel Blog lately, you’ll know that our team is pretty excited about our latest innovation. We recently announced the availability of a brand new service called the MeloTel Web ChatBot. We affectionately refer to it as “MeloBot”! It is an amazing feature...
Happy Canada Day From The MeloTel Team!
It’s that time of year again! The summer has officially gotten underway, the sun is shining down warmly and Canadians are getting ready to celebrate their country’s birthday. Tomorrow is Canada Day! And this year, the Great White North celebrates its 153th year as a nation. On July 1, 1867,...
A Dose Of MeloTel’s Tech Support Can Make Your Day
It’s an extreme rarity that you’ll find me writing a blog in the first person. However, my experiences today insist upon me providing a firsthand account of what it’s like to receive customer service from MeloTel’s tech support department. You see, even though I’m a member of the MeloTel team,...
The List Of Awesome MeloText Features Continues!
In our last blog, we revisited the awesome feature known as MeloText. The amazing Text Message & SMS/MMS Marketing Software Platform is changing the way many North American business owners do business. Might it be time for you to get on board? Register HERE if you’re ready to take advantage...