Customer Service
The Beauty Of Letting A ChatBot Do The Chatting For You
In today’s world, a business website means more to a company than it ever has before. The pandemic has created an increased need for e-commerce. So how does your company website measure up against its competition?
It’s important to remember the extreme importance of providing excellent customer service. With fewer consumers...
Are You Ready To Stop Giving Out Your Cell Phone Number?
Do you own a small business? Are you just starting as an entrepreneur? Chances are that you regularly give out your cell phone number in order to stay in touch with clients. The giving out of this number can confuse things, can’t it? After all, it’s likely your main or...
Why Should You Make The Switch To MeloTel’s Commercial Phone Services?
In recent years, business owners from all over Canada have been switching from their landline telephones to VoIP phone systems at record rates. Every day, the knowledge that VoIP (Voice over Internet Protocol) is the way to go becomes more widespread. Between the crystal clear calling abilities and the myriad...
Why It’s The Right Time To Make The Switch To VoIP
You could argue that there’s never been a more important time in your company’s history to make the switch to VoIP. Okay, you might not make that argument – but we would! Why? Voice over Internet Protocol has proven to offer businesses a myriad of calling features that enable them...
Call Forwarding Makes Your Company A Better Customer Service Provider
You can’t always be available to your customers. Or can you? While no one expects you to answer your phone 24/7, you certainly want to give your customers the feeling you can be depended on. That means answering your phone quickly and regularly.
But, it is 2020, after all. You can’t...