Customer Service, Industry News, MeloTel Features, Social Media

Why Regularly Updating Your Social Media Accounts Is So Important

In today’s world, you don’t truly operate a business if you’re not active on social media. Now, while this statement isn’t a literal truth, it may as well be. Modern day consumers religiously surf the internet for news and reviews about the various companies they consider supporting. They also check...
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Customer Service, Industry News, MeloTel Features

The Beauty Of Providing 24/7 Customer Service With ChatBots

These days, a company’s online presence is everything. With the pandemic continuing to cause disruptions to traditional business practices, it’s vital that businesses are able to offer customer service via the internet. Whether it’s selling products directly or providing answers to questions, your company website has never been more important. Customers...
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Customer Service, MeloTel News

Introducing Napoleon Dumlao!

The MeloTel team is both proud and excited to announce the addition of our newest member, Napoleon Dumlao! We invite you to welcome Napoleon to our family as he takes on his new position of Customer Service & Technical Support Specialist. As you’re likely aware, MeloTel takes its customer service...
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