Customer Service
MeloTel CEO, John Meloche Discusses COVID Impact On Communication
MeloTel’s Founder and CEO, John Meloche has long been a proponent for keeping people safe during the pandemic. Upon the beginning of the crisis, in March of last year, John immediately implemented a work-from-home policy for all MeloTel employees. He also quickly started up a COVID-19 Awareness Facebook page to...
Why DaFeeder Is Needed At Your Call Centre Business
If you own and operate a call centre business, DaFeeder Telemarketing is for you! No matter if your team is currently working in the office or is working from home, one thing is for sure. Time is of the essence. Do you know just how much time is spent manually...
Why Regularly Updating Your Social Media Accounts Is So Important
In today’s world, you don’t truly operate a business if you’re not active on social media. Now, while this statement isn’t a literal truth, it may as well be. Modern day consumers religiously surf the internet for news and reviews about the various companies they consider supporting. They also check...
Why Customer Service Means So Much To Us
How much does receiving excellent customer service mean to you? At MeloTel, we’d imagine it means a whole lot! After all, most consumers support businesses that treat them well. It means more to enjoy good customer experiences than it does to simply receive a great product or service. Do you...
The Beauty Of Providing 24/7 Customer Service With ChatBots
These days, a company’s online presence is everything. With the pandemic continuing to cause disruptions to traditional business practices, it’s vital that businesses are able to offer customer service via the internet. Whether it’s selling products directly or providing answers to questions, your company website has never been more important.
Customers...