Customer Service
How Often Do You Update Your Social Media Accounts?
Before we dive into answering the question posed by the title of today’s blog, we have another question for you. Are you following MeloTel’s social media accounts? If not, here’s your opportunity to do so. Follow the MeloTel Facebook page, MeloTel TikTok account and MeloTel Instagram account today!
Our various accounts...
How A ChatBot Can Work Wonders For Your Website
Chances are that you have spoken to a ChatBot on numerous occasions. In all likelihood, you did so without even knowing it. Have you ever visited a website? Of course you have. Have you ever received immediate customer service via a chat on a website you’ve visited? We’re guessing the...
MeloTel CEO, John Meloche Discusses COVID Impact On Communication
MeloTel’s Founder and CEO, John Meloche has long been a proponent for keeping people safe during the pandemic. Upon the beginning of the crisis, in March of last year, John immediately implemented a work-from-home policy for all MeloTel employees. He also quickly started up a COVID-19 Awareness Facebook page to...
Why DaFeeder Is Needed At Your Call Centre Business
If you own and operate a call centre business, DaFeeder Telemarketing is for you! No matter if your team is currently working in the office or is working from home, one thing is for sure. Time is of the essence. Do you know just how much time is spent manually...
Why Regularly Updating Your Social Media Accounts Is So Important
In today’s world, you don’t truly operate a business if you’re not active on social media. Now, while this statement isn’t a literal truth, it may as well be. Modern day consumers religiously surf the internet for news and reviews about the various companies they consider supporting. They also check...