Customer Service
The Art Of Boosting Call Centre Employee Morale
Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor. By doing so, you’ll help your business thrive instead of flounder. Customer satisfaction depends heavily on the attitudes of...
Windows 7 Reaches End Of Life
Now that we are living in the 20s, it stands to reason for us all to expect many technological advances to come. Many are bound to make those of the previous decade appear archaic. Microsoft’s move from Windows 7 to Windows 10 is one of the first advances to take...
How To Establish A Customer-Centric Brand
At MeloTel, providing unbeatable customer service is a top priority. Now, we realize that many companies, all across North America, live by this same mantra. But to be fair, not all customer service regimens are created equal. As far as our team is concerned, providing the best customer service in...
3 Signs That You’re A Champion Communicator
In our last blog, we highlighted the importance of remaining in communication with your colleagues, co-workers and clients while you’re on vacation. As a business owner, you don’t have a much of a choice. Yes, you are definitely entitled to some much-needed time away from the office in order to...
Maintaining Communication While You’re On Vacation
If you’ve started 2020 off by lying on a beach somewhere, kudos to you! There are numerous business owners, all over North America, who would love nothing more than to fly off to a tropical island right now. And while beating the winter blues is top of mind for many...
Have You Updated The Copyright Year On Your Website?
So, how has 2020 been going for you so far? With a week under its belt, the new decade seems to be whizzing by already. It’s important that your business doesn’t get whizzed away with it! To be specific, it’s important to have all of your systems updated so as...
MeloTel Celebrates Its 11th Anniversary!
Welcome to the first MeloTel blog post of 2020! Not only have we embarked on a brand new year, but we’re elated to be operating in our third straight decade! It’s sort of an interesting milestone for a company that’s been operational for 11 years. Yes, this past weekend, MeloTel...