Customer Service
Being Accessible While On The Go Is A Recipe For Business Success
Once upon a time, the phrase “going to work” specifically referred to an act performed by someone who left the home to visit a facility where his/her job would be performed. As a result, “call me on my work number” was an utterance use to request a phone call during...
Using Your Over The Phone Customer Service To Dial Up Success
Providing customer service over the phone requires a little pizzazz. After all, you don’t have the luxury of facial expressions and hand gestures to communicate your message. When speaking with clients and customers over the phone, it’s vital that you utilize proper tones, inflections and verbiage to be likeable. Of...
The Vital Importance Of Top-Notch Customer Service During The Holidays
Providing excellent customer service is an integral part of any company’s success. No matter your industry, it’s vital that you show your customers that they are your highest priorities. During the always-busy holiday shopping season, treating your customers like gold is of extreme importance.
Remember that first impressions matter.
Thanks to the...
Ringing Up Customer Satisfaction With Excellent Customer Service
No matter your industry, you’re undoubtedly about to experience a pretty busy time of year. During the holiday shopping season, people from all walks of life are out and about searching for the perfect holiday gifts. This means that they are also calling up companies with greater frequency. Does your...
How Being A Great Listener Can Translate Into Business Success
Successful businesses have customers that offer them long-term support. But how is such loyalty gained? It’s all about meeting the needs of your customers. How do you know what those needs are? It’s all about being an active listener. It’s actually a skill that can make or break your business....