Posts by user
Happy Pink Shirt Day!
Today is Pink Shirt Day! If you’ve never heard of this particular occasion before, the MeloTel team is only too happy and proud to introduce it to you. Pink Shirt Day is also known as Anti-Bullying Day. It originated in 2007 by Berwick, Nova Scotia’s David Shepherd and Travis Price....
How To Demonstrate Your Unbeatable Over-The-Phone Customer Service Regimen
The MeloTel team uses the phone a lot. Considering the fact that we offer services to business owners all over Canada and the United States, it’s mandatory that we use the phone to stay in touch with our clients. As a result, we’ve worked to develop a strong over-the-phone customer...
What Are DaReasons To Try DaFeeder For DaFREE?
We promise. We’ll restrict the play on words to the title of today’s blog alone. However, you’re likely able to tell that the MeloTel team is pretty excited about what we’ve often deemed a “call centre must-have”. We just love DaFeeder Preview Dialer!
To remind you, DaFeeder is a simple web-based
telemarketing...
Finding More Ways To Step Up Production In Your Call Centre
In our last blog, we revisited the concept of boosting call centre production and offered up some effective ways to do just that. In today’s blog, we’d like to pick up where we left off and continue our list of production-boosting ideas.
Find ways to minimize idle time.
It’s hard to...
What Are The Best Ways To Boost Productivity In Your Call Centre?
All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in and day out. Working on the phone can cause burnout. And when employees get disgruntled or dismayed with their lack of production, it’s up to their team leaders to pull...