Industry News, MeloTel Features, Social Media

Why Blogging Should Be Embraced As A Small Business Marketing Tool

Small business owners regularly struggle with the often-daunting task of promoting their brands. Obviously, we can’t all afford huge promotional campaigns in the ways that large corporations can. However, there is a tried-and-true marketing technique that is both cost-effective and highly successful in garnering attention: blogging! Why is blogging such an...
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Customer Service, MeloTel Features

Mastering The Art Of Excellent Customer Service Over The Phone

All successful business owners are aware of an undeniable truth. You cannot run a reputable business without providing excellent customer service. Its importance simply cannot be overstated. Customers from all walks of life expect seamless experiences, whether they are shopping online or interacting with your business over the phone. Phone calls,...
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Industry News, MeloTel Features, MeloTel News, Social Media

Why Ignoring Social Media Is A Huge Mistake For Business Owners

Social media has transformed the way businesses interact with their customers. It's now a vital part of any marketing strategy. If you're a business owner who isn't regularly updating your social media accounts, you're missing out on a significant opportunity to connect with your audience and grow your brand. Why should...
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Industry News, MeloTel Features, MeloTel News, Social Media

Harnessing The Power Of Video and Graphics For Small Business Promotion

Our world is filled with technological advancements that have completely revolutionized the concept of business marketing. To stand out from the competition, a company must find unique and inventive ways to advertise. Arguably, there is no better way to do that than through the use of video and graphic images....
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Industry News, MeloTel Features, MeloTel News

How Small Businesses Can Ring In The Benefits By Using Toll-Free Numbers

Small businesses often face unique challenges in a crowded marketplace. But one simple solution can make a big impact on your customer service: using toll-free numbers. These numbers, typically starting with 800, 888, 877, 866 or 855, allow customers to call your business without incurring long-distance charges. What are some of...
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Industry News, MeloTel Features, MeloTel News

The Need For Speed: The Benefits Of Quickly Responding To Messages From Customers

All entrepreneurs know that their customers are the lifeblood of their businesses. This is what makes excellent customer service so integral. One key aspect of providing great customer service is responding to messages as quickly as possible. What are the benefits that come with speedy responses? Increased customer satisfaction. Customers want to...
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