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MeloTel Puts Your Office In The Palm Of Your Hand
In 2021, you don’t have to go to work in order to go to work. These days, working from home and other remote locations is the norm. As a result, it’s no longer the norm to rely on traditional landline telephones in order to make and take business phone calls....
Introducing Napoleon Dumlao!
The MeloTel team is both proud and excited to announce the addition of our newest member, Napoleon Dumlao! We invite you to welcome Napoleon to our family as he takes on his new position of Customer Service & Technical Support Specialist. As you’re likely aware, MeloTel takes its customer service...
How Can You Reach Thousands Of Customers In One Message?
Remember “the good old days” when you could freely speak to your customers in person? It seems like so long ago, doesn’t it? These days, our pandemic-burdened world is forcing us all to communicate in ways that allow for social distancing. Read: online. As a result, we don’t get the...
Does It Get Any Better Than “Free”?
We would find it hard to believe that there is a single human on Earth who doesn’t enjoy getting something for free. Savvy consumers are always looking out for bargains. As a result, business owners know the importance of offering up discounts when the time is right. However, it must...
How To Provide Call Centre Feedback To Your Remote Phone Agents
Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly not alone. For more than a year now, COVID-19 has created “work from home” environments all over the world. If you operate a call centre business, you’re fortunate enough to...