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Try DaFeeder Preview Dialer FREE For 30 Days!
History has proven that the most successful of call centre businesses are often the ones that use the most innovative technological advancements. For many years now, MeloTel has heralded the use of DaFeeder Preview Dialer in call centres because of its ability to provide both one-touch dialing capabilities and its...
How Much Help Can A Blog Be To Your Company?
In today’s business world, blogs on company websites have overtaken other, more-expensive modes of advertising as top ways to grow a brand’s reputation. Unlike traditional commercials, blogs provide more regularly-updated personal takes on industry-related issues. Reading a blog is like having a conversation with a friend. Or, at least, it...
Why Is Team-Building So Important To Your Business?
There is no way MeloTel could have climbed to the level of success it has achieved without its team members. That should go without saying. Of course, the line up of people who have comprised our team has varied over the past 11 years.
A workforce that is made up...
Just How Important To Your Business Are Online Reviews?
The answer to the question posed by today’s blog title was actually answered by the first sentence of our last blog. “Online reviews mean the world to businesses,” it reads. But, as you may have guessed, we’d like to elaborate on that point just a little more. Online reviews have...
Post A Google Review For MeloTel Using Our Friendly New Link!
Online reviews mean the world to businesses. In 2020, a positive online review is worth so much more than a traditional advertising method such as a radio spot, television commercial or flyer. That’s because consumers are smart enough to know that online reviews are generally genuine. Nothing beats word of...
Finding The Best Ways To Handle Customer Complaints
Any company owner that is serious about being competitive within his/her industry must prioritize providing excellent customer service. But even the absolute best in the business have had run-ins with irate customers. Receiving complaints is bound to happen. But it’s important to remember just how valuable customer complaints can be....
How Live Call Monitoring Will Help You Coach A Championship Team
Do you own or operate a call centre business? If so, it’s part of your job to make sure your phone agents are getting regular feedback. Keeping in mind that Super Bowl LIV took place this past Sunday, look at things this way: you are the coach of a team....
Recalling Our Wonderful Trip To WETRA This Week
For the past two weeks, we have absolutely made it no secret at all that the MeloTel team is staunchly devoted to supporting the wonderful organization known as WETRA. If you’ve been keeping up with our blog, then you are well aware that the Windsor-Essex Therapeutic Riding Association is near...
CTV News Reports On MeloTel’s Big WETRA Donation
As we reported in yesterday’s blog, members of the MeloTel team travelled to Essex, Ontario to offer WETRA a huge cheque. The literally-large cheque was handed over to WETRA Executive Director, Becky Mills by MeloTel’s Founder and CEO, John Meloche. The amount of the cheque was large as well. The...
MeloTel Visits WETRA To Make A Huge Donation!
Today is a very special day for MeloTel. This morning, members of our team travelled south from Toronto to Essex, Ontario in order to pay a special visit to our friends at WETRA. The four and a half hour drive was all in the name of making a personal donation...