Posts by John M. Meloche
No Gimmicks, Just Savings And Great Service
So a friend of MeloTel's informs us, the other day, about a very interesting phone call he had with one of the big name telephone companies. This company, his long-time cell phone and cable TV provider, was contacted because our friend needed their help. You see, he was having some...
Keeping Our Customers In The Loop
We can’t lie. Last week was a pretty frustrating one for us, here at MeloTel. Hey, no one ever said that running a business wouldn’t come without its hardships. But what is most frustrating for us is when we have system issues that are beyond our control and, in turn,...
Web Server Incident Report – August 2, 2012
The short description: The server backups took longer than expected and as the web traffic started to grow the server got overloaded and crashed.
TIMELINE for Thursday, August 2nd, 2012, 10:15-19:20
10:15 The first internal monitoring alert arrived
10:17 First customer e-mail arrived
10:18 First attempt to log in to the server
10:18 Acknowledged the...
Know Your Telemarketing Rules And Rights
By now, we're pretty sure you are well aware of our take on scam artists – we don't like them. And with one trying to put the moves on MeloTel President, John Meloche earlier this week, we thought it was best to provide some important information on how scammers can...
Motivating Your Team Of Champions
When a sports team wins a championship, the members rush the field, ice or court to celebrate in the most joyous way imaginable. Jumping around, hugging each other, high fives and pile-ons all make up the ways that teams celebrate after an arduous year that has ended in the best...