Posts by Dan Faraldo
3 Strong Techniques For Sales Reps To Overcome Objections
Telemarketers have tough jobs. For many of them, taking north of one hundred phone calls a day is standard. A person who works on the phone can have a particularly challenging job if he or she is required to make sales. No matter the product or service being sold, it...
VoIP vs. Traditional Phones: Who Wins The Reliability War?
What is the more advantageous route for your business? Would it be utilizing VoIP technology for your phone system? Or sticking with traditional phone lines to make and take your phone calls? As you can certainly tell from our last blog, the Melo Technology team is most certainly aboard the...
Debunking The Myths That VoIP Is Less Reliable Than Traditional Phone Lines
Over the past decade and a half, Melo Technology has been a huge proponent for VoIP phones. Short for Voice over Internet Protocol, VoIP allows you to make voice calls using a broadband internet connection instead of an analog phone line. This revolutionary change in the ways in which we...
How To Avoid The Top Mistakes Made By Call Centre Phone Agents
We’re all human beings. So, at some point, we’re going to lose control of our emotions. As a call centre representative, you’ve likely encountered your fair share of callers who aren’t exactly playing it cool. As a result, you’ve probably lost your cool a couple of times. It’s to be...
Why Today’s Consumers Still Prefer To Get Phone-Based Customer Service
“I need to get someone on the phone right away.” This statement is uttered by many a consumer on a regular basis. That’s because no matter how far advanced technology has come, it’s still best to have a live person handle your customer service requirements. Sure, we can email, text...
Why Posting Nothing But Ads On Social Media Is Bad For Business
Do you know anyone who doesn’t have at least one social media account? Save for the average senior citizen, it’s likely that you can’t think of anyone. Unquestionably, having a strong social media presence is a vital part of running a successful business. This might not have been the case...
How A 3D Virtual Tour Can Work Wonders For Your Indoor Playground
For youngsters who have not yet hit double digits in age (and for many who have, come to think about it), indoor playgrounds are practically paradises! They provide an array of colourful trampolines, ball pits and slides to keep kids entertained for hours. Indoor playgrounds are especially popular during the...
4 Advertising Methods That Generate Small Business Success
Just because you own a small business, it certainly doesn’t mean you have to be “small time”. There are many different advertising methods you can use to set your brand apart from its competitors. It’s understandable, however, if you’re working with a limited budget. This is where some creativity can...
4 Signs Your Website Is In Dire Need Of A Blog Section
At Melo Technology, we post blogs on a very regular basis. In fact, we can pretty much guarantee that you will find at least two new blog posts each and every week. By posting engaging and relevant content regularly, we ensure that our site doesn’t get lost in web searches....
How Remote Work Is A Plus For The Small Business Owner
Remote work is a lot more common these days than it was five years ago. Sure, prior to the pandemic, many business professionals worked remotely. However, the health crisis created a new world where the majority of work took place outside of traditional offices. In today’s post-pandemic world, remote work...