Posts by Dan Faraldo
Using Your Over The Phone Customer Service To Dial Up Success
Providing customer service over the phone requires a little pizzazz. After all, you don’t have the luxury of facial expressions and hand gestures to communicate your message. When speaking with clients and customers over the phone, it’s vital that you utilize proper tones, inflections and verbiage to be likeable. Of...
How Infusing Holiday Cheer Energizes Your Workplace
This is just a reminder that Melo Technology will be closing today at 3 p.m. Eastern Time. This is because our team will need a little extra time to prepare for our annual holiday celebration at David Duncan House. We always look forward to this special occasion. Not only is...
Why Fresh Website Content Is Necessary For Your Business Growth
If you take a look around the snazzy new Melo Technology website, you’ll see that we’ve gone to great lengths to update its look. New imagery, a fresher layout and easier-to-navigate tabs were all part of the re-launch of our company, earlier this year. Transitioning from MeloTel to Melo Technology...
The Vital Importance Of Top-Notch Customer Service During The Holidays
Providing excellent customer service is an integral part of any company’s success. No matter your industry, it’s vital that you show your customers that they are your highest priorities. During the always-busy holiday shopping season, treating your customers like gold is of extreme importance.
Remember that first impressions matter.
Thanks to the...
Bolstering Your Social Media Engagement During The Busy Holiday Season
If ever there was a time to make sure your company’s social media accounts were active, it’s right now! The holiday shopping season is always a bustling time for businesses from nearly every industry. With the holiday shopping frenzy currently in full swing, leveraging social media can be a major...