Posts by Dan Faraldo
How To Avoid The Top Mistakes Made By Call Centre Phone Agents
We’re all human beings. So, at some point, we’re going to lose control of our emotions. As a call centre representative, you’ve likely encountered your fair share of callers who aren’t exactly playing it cool. As a result, you’ve probably lost your cool a couple of times. It’s to be...
Why Today’s Consumers Still Prefer To Get Phone-Based Customer Service
“I need to get someone on the phone right away.” This statement is uttered by many a consumer on a regular basis. That’s because no matter how far advanced technology has come, it’s still best to have a live person handle your customer service requirements. Sure, we can email, text...
Why Posting Nothing But Ads On Social Media Is Bad For Business
Do you know anyone who doesn’t have at least one social media account? Save for the average senior citizen, it’s likely that you can’t think of anyone. Unquestionably, having a strong social media presence is a vital part of running a successful business. This might not have been the case...
How A 3D Virtual Tour Can Work Wonders For Your Indoor Playground
For youngsters who have not yet hit double digits in age (and for many who have, come to think about it), indoor playgrounds are practically paradises! They provide an array of colourful trampolines, ball pits and slides to keep kids entertained for hours. Indoor playgrounds are especially popular during the...
4 Advertising Methods That Generate Small Business Success
Just because you own a small business, it certainly doesn’t mean you have to be “small time”. There are many different advertising methods you can use to set your brand apart from its competitors. It’s understandable, however, if you’re working with a limited budget. This is where some creativity can...