Posts by Dan Faraldo
Why A Need For Phones Still Rings True Across All Industries
In 2024, we are currently living in a hyper-connected digital age. Communication tools seem to evolve faster than we can keep up. With tons of different ways for us to communicate with each other, one might wonder if the humble telephone still has a place in our tech-savvy world.
Let’s be...
Why Voice Technologies Are Front And Centre For Frontline Workers
In our last blog, we highlighted the fact that the business phone remains an integral part of any company’s success. Voice technologies are essential in every industry. Yes, we have various ways to communicate with each other in written form. But, as we noted in the blog, the live voice...
Why The Business Phone Is Still Alive And Well
We definitely get it. In 2024, there is a myriad of ways for us to communicate with each other. On a regular basis, we all send e-mails, text messages and direct messages on social media. Getting in touch with friends, clients, colleagues and co-workers has never been easier, right? Well,...
How 3D Virtual Tours Unlock Greater Success For Real Estate Agents
The world of real estate is very competitive. Agents are always seeking new and innovative ways to stand out from the crowd in order to attract those who either looking to buy or sell homes. A great way for real estate agents to gain business is to create 3D virtual...
How Switching To VoIP Will Cook Up More Business At Your Restaurant
No matter your business type or industry, it’s vital that you have the ability to quickly and clearly communicate with your customers. In 2024, that’s not always achievable with a traditional landline telephone. For example, a cloud-hosted solution will enable you to make and take calls on any device you...
3 More Phrases That All Customer Service Phone Agents Should Use
Earlier this month, we posted a blog that listed some choice phrases that all customer service phone agents should use. You see, Melo Technology isn’t just a provider of top-tier cloud-hosted Commercial Phone Services. We’re also a team made up of very experienced and accomplished customer service providers. If we...
Melo Technology Welcomes Back Our Beloved Chantel!
The Melo Technology family is extremely happy to welcome back its Operations Manager, Chantel Cascanette! She has finally returned to us following her maternity leave and we couldn’t be happier! This isn’t to say, of course, that we weren’t elated about the fact that Chantel and her partner Mitchell welcomed...
4 Penny-Pinching Pro Tips To Help Small Businesses Save Big Bucks!
Every business owner wants to make money. Turning profits is, at the end of the day, the key to running a successful business. The problem is that not every business owner knows how to save money. Naturally, spending a lot less than you earn is a great way to enjoy...
How Offering Service With A Smile Works To Set Your Brand Apart
Did you know that you can “hear” a smile? When you smile during a conversation, you can’t help but add an affable inflection to your voice. That is why it’s so important to smile during your interactions with your customers. Yes, even when you are speaking to clients over the...
3 Phrases That All Customer Service Phone Agents Should Use
Arguably, customer service phone agents have some of the hardest jobs in existence. They spend several hours of their days on the phone with people who are often complete strangers. Among their top objectives is to be cordial, respectful, friendly and informative. This isn’t always easy. Especially when on the...