The Melo Technology
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Blog
What Are The Top Mistakes Web Developers Make When Designing Websites?
Your website isn’t just an online brochure. It’s your brand’s most powerful sales tool. But even the most skilled web developers can make design choices that hurt user experience, reduce search visibility and ultimately drive potential customers away. Is your company website underperforming? Perhaps, it’s time to review some of...
What NOT To Do In SMS Marketing
SMS marketing is one of the most effective ways to connect with your customers. With open rates averaging over 90 percent, text messages have the power to cut through the noise of crowded inboxes and social feeds. But as powerful as SMS can be, it’s also incredibly easy to misuse....
Why Getting It Right The First Time Matters For Your Business
For small and medium-sized businesses, resources are often limited. Wasted time, repeated mistakes or poor communication can quickly translate into lost opportunities. That’s why precision, preparation and professionalism matter more than ever.
No matter your industry, one thing is for sure. You don’t always get a second chance. When you’re trying...
What Is The Secret To Providing Excellent Service Over The Phone?
Even in a world dominated by email, social media and live chat, the telephone remains one of the most personal and impactful ways to connect with customers. A phone call gives your business things that digital tools often can’t. They would be the power of voice, tone and human connection.
It’s...
3 Benefits Of Staying Accessible To Customers While On Vacation
The fall and winter seasons, in Canada, are well known for vacations. After all, who wouldn’t want to escape the cold? But here’s the catch. Your customers don’t take breaks just because you do. If you’re completely unreachable, you risk losing their trust and potentially their business. The good news...
Why Phone Calls Are A Top Way To Provide Customer Service During The Fall
With October in full swing, the fall season is really settling in. At this time of year, businesses often see shifts in customer needs. It could be preparing for the holiday rush, launching new promotions or adapting to seasonal slowdowns. This is why staying connected with your customers is more...