The Melo Technology
Blog
Blog
What Is The Secret To Providing Excellent Service Over The Phone?
Even in a world dominated by email, social media and live chat, the telephone remains one of the most personal and impactful ways to connect with customers. A phone call gives your business things that digital tools often can’t. They would be the power of voice, tone and human connection.
It’s...
3 Benefits Of Staying Accessible To Customers While On Vacation
The fall and winter seasons, in Canada, are well known for vacations. After all, who wouldn’t want to escape the cold? But here’s the catch. Your customers don’t take breaks just because you do. If you’re completely unreachable, you risk losing their trust and potentially their business. The good news...
Why Phone Calls Are A Top Way To Provide Customer Service During The Fall
With October in full swing, the fall season is really settling in. At this time of year, businesses often see shifts in customer needs. It could be preparing for the holiday rush, launching new promotions or adapting to seasonal slowdowns. This is why staying connected with your customers is more...
Melo Technology Expands Device Options: Introducing the Grandstream WP826 WiFi Handset
From Poly to Grandstream: A New Era for Melo Clients
For over 16 years, Melo Technology has proudly supported Poly (formerly Polycom, now HP Inc.) handsets. The Poly D230 (VVX D230 DECT handset) served our customers well.
However, technology never stands still. To continue delivering professional-grade communications, it’s time to take the...
Fall 2025 Tech Updates for Small Businesses
As the leaves change, so does the business landscape. Fall is often a season of refocusing, a time when companies prepare for the year’s final push. For small businesses, it’s also when technology shifts can make the difference between staying competitive and falling behind.
Here’s a roundup of key tech updates...
How To Spruce Up Your Company Website This Fall
We’re just about there. This Monday, September 22, the summer season will officially give way to fall! For business owners all over Canada and the U.S., this is the perfect time of year to take a closer look at their company websites. Might it be time to make updates that...