Posts by Dan Faraldo
31
Jul
The Do’s And Don’ts Of Promoting Your Business On Social Media
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By
Dan Faraldo
Seriously, is there anyone left who doesn’t have at least one social media account? By today’s standards, not being active on social media means you practically don’t exist! At least, this is true in the business world. Having active social media accounts is vital for companies of all sizes. However,...
26
Jul
Which Customer Service Tasks Are Best Handled Over The Phone?
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There has never been a time when customer service didn’t matter. However, it can be argued that, in 2024, excellent customer service matters more than ever! Think about it. With so many ways to communicate with a company, consumers know that they have countless options at their fingertips. They can...
24
Jul
Best Practices For Call Centre Agents To Turn Leads Into Customers
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If you operate a call centre business, you’re more than well aware of the importance of top-notch customer service. Arguably, there is no more impactful scenario than the phone conversation when it comes to making a good impression. Here’s what we mean. You cannot rely on facial expressions, hand gestures...
19
Jul
How 3D Virtual Tours Trounce Still Photos In The Online Marketing Game
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If you’re a business owner in today’s marketplace, you’re very well aware that a strong online presence is mandatory. There’s no question that it’s important to have a vibrant and regularly updated website. Naturally, it should include easy-to-navigate links, readable product information and plenty of vivid photos of your products....
17
Jul
Exploring The Perks Of Remote Work During The Summertime
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The warm and sunny summertime is a glorious time of year for most Canadians. To many, the season is synonymous with vacation time. For busy business owners, however, it’s hard to take days off no matter how nice the weather is. That’s where the beauty of remote work can work...
12
Jul
The Do’s And Don’ts Of Putting Customers On Hold
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No matter your type of business, you are bound to perform some of your work over the phone. Yes, there are numerous ways to communicate with your clients, customers, colleagues and co-workers. However, it can be argued that none are quite as effective as the traditional phone call. During your...
10
Jul
The Beauty Of Blogging To Build A Buzz For Your Business
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Today, we present a little something from the world of practicing what we preach. Since the inception of Melo Technology more than 15 years ago, our company has firmly believed in the practice of blogging. Unlike traditional modes of advertising, our regular website updates speak directly to our target audience...
05
Jul
What Types Of Social Media Posts Are Best For Boosting Summer Sales?
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It should come as a surprise to nobody that social media activity is a key ingredient to small business success. However, it’s important to state that simply updating your accounts isn’t a guaranteed way to generate greater interest in your brand. Creative content is everything! Are your social media posts...
03
Jul
How SMS Marketing Outshines Traditional Advertising Methods
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As you’re surely aware, there are numerous ways to advertise your small business. The majority of them, we’ve noticed, take place online these days. While it will surely always be important to have a strong online presence, it’s just as imperative to make direct connections with the members of your...
28
Jun
Be Sure To Avoid These Customer Service Phone Fails
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We all know how important customer service is. In today’s world, one bad experience can send a consumer away forever. Even worse, that consumer has the ability to tell countless people just how bad his or her experience was. With that said, it’s vital that you and your team remain...