Industry News, MeloTel Features, MeloTel News

Melo Technology Receives Prestigious Recognition For Award Nomination

We have some pretty exciting news! On the afternoon of Thursday, February 20th, Melo Technology received some very heartwarming and prestigious recognition. Our team is beyond honoured to have received a congratulatory letter from the Honourable Rechie Valdez. As the Minister of Small Business, she took some time out of...
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Industry News, MeloTel Features, MeloTel News

How Your Over-The-Phone Customer Service Can Brighten Someone’s Day

When was the last time you hung up from a customer service call feeling genuinely happy? For many people, great customer service experiences aren’t just about solving problems. They’re about how the interactions make them feel. Excellent over-the-phone customer service has the unique power to turn someone’s stressful day around....
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