Posts by Dan Faraldo
24
Mar
Why Your Business Should Invest In Customer Loyalty Programs
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By
Dan Faraldo
What is the best way to attract and retain customers? Providing excellent customer service is definitely a great start. Offering top-of-the-line products and services is also a strong method. However, for small and medium-sized businesses, it’s pretty important to take things a step further.
Have you ever considered offering a loyalty...
20
Mar
A Continued Look At How Remote Work Can Revitalize Your Business
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By
The day has finally arrived! As of today, we can officially say so long to winter. Spring is here! In our last blog, we highlighted the fact that the spring season is a wonderful one for remote workers. It enables them to make full use of the flexibility they enjoy.
Do...
17
Mar
Exploring The Top Benefits Of Being A Remote Worker During The Spring
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It’s a pretty exciting time of year, isn’t it? This forthcoming Thursday, March 20th, the spring season will officially get underway! The majority of Canadians just love this spot on the calendar. It means longer days filled with sunshine and nature returning to bloom. Spring also offers the perfect opportunity...
14
Mar
More Do’s And Don’ts Of Over-The-Phone Customer Service
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It’s no secret that the Melo Technology team is a big proponent for providing top-notch customer service. We have long heralded the need to put customers first. In our last blog, we went over some important do’s and don’ts of providing over-the-phone customer service. They included answering the phone promptly,...
12
Mar
The Do’s And Don’ts Of Over-The-Phone Customer Service
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By
If you’ve heard it once, you’ve likely heard it a thousand times. So, let’s make this 1001, shall we? Providing excellent customer service is of paramount importance. Nothing is more important to the success of your business than the way it makes its customers feel. Especially for small and medium-sized...
05
Mar
Why Choosing Melo Technology Is A Win For Canadians
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Forgive the cliché, but unless you’ve been living under a rock, you’re well aware of the current trade dispute between Canada and the United States. Thanks to the implementation of new tariffs by the American government, Canadians are being encouraged to ramp up their support of local businesses. The Melo...
03
Mar
How A 3D Virtual Tour Can Make Your Sports Arena A Champion
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Most of Canada is still riding the high from last month’s 4 Nations Face-Off! The one-week hockey tournament, presented by the NHL, culminated in a final where Canada defeated the United States 3-2 in overtime. Because of the recent tension between the nations, many Canadian hockey fans regarded the victory...
27
Feb
A Continued Look At Getting The Most Out Of Your Social Media Posts
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It’s pretty hard to argue that social media has taken over as society’s top source of news and entertainment. That’s why the many platforms out there are used on a daily basis by businesses. Social media is a vital tool for business promotion. However, in a blog from last week,...
24
Feb
Melo Technology Receives Prestigious Recognition For Award Nomination
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We have some pretty exciting news! On the afternoon of Thursday, February 20th, Melo Technology received some very heartwarming and prestigious recognition. Our team is beyond honoured to have received a congratulatory letter from the Honourable Rechie Valdez. As the Minister of Small Business, she took some time out of...
21
Feb
The Do’s And Don’ts Of Social Media Posting
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By now, you’re certainly no stranger to the world of social media. Whether for personal or professional use, it’s wise to have Facebook, Instagram and LinkedIn accounts, at the very least. Why? If you want to build brand awareness, taking to social media is the top way to drive engagement...