Many a new MeloTel client has regaled our team with stories about their former telecom providers. We won’t name any names. But we are all aware of the big-name providers of business phone services that are out there. With all of their pomp and circumstance-like advertising, you’d think those larger telecommunications companies would be incomparable service providers. But for many business professionals, their experiences say otherwise.
“You have no idea how long I would have to wait on hold,” reported one of our newest clients, “Every time I called, I had to sift through a litany of voice prompts, never really getting the ones that suited my needs. Then when someone would pick up the phone, I’d have to provide the information that I had already punched in. To me, it was a lot of wasted time. And then the service I got was okay at best.”
How does MeloTel’s customer service compare to that of the big-name providers?
Well, how do you like actually being familiar with the service reps you speak to? Being a smaller company affords MeloTel the ability to truly get to know our customers. Establishing first-name basis friendships is common in our office. That’s because our clients have the ability to speak to the same representative each and every time they call.
“I know who I’m talking to when I call MeloTel,” offered another of our happy customers, “I usually get John to help me out, which is awesome because he’s actually the head honcho. He’s such a professional and such a nice guy. When I have any tech issues and need troubleshooting help, I get Steeve on the phone. He’s every bit as friendly as he is helpful and knowledgeable. I’ll never go back to (my former telecom provider). Nobody knows me there!”
How does MeloTel’s phone services compare to those of the big-name providers?
MeloTel’s VoIP-based Commercial Phone Services provide business owners with numerous benefits. To begin with, they let you do away with long distance charges. Our phone services are VoIP-based, so no landlines are necessary. Since the internet is being used to connect your calls, you get unlimited calling to over 22 countries.
You also get to take advantage of a ton of calling features! When you make the switch to MeloTel, you will automatically get Call Waiting, Caller ID, Conference Calling, Call Transfer, Voicemail to your Email, Incoming Call Routing, Custom Hold Music, Out of Office Options and access to The MeloTel VoIP Panel.
Are you ready to make the switch to MeloTel?
At MeloTel, we have the technology and skills to provide your business with the best features and services. We also offer the best prices in the industry. The reason we offer top-notch services at affordable prices is because we have been in your shoes before. We know exactly what your business needs to grow.
The way we see it, your success is our success. So we’re willing to do what it takes to see your company win. For more information about our cloud-hosted Commercial Phone Services, please don’t hesitate to call us at 1-888-MELOTEL or email support@melotel.com.
