We’re approximately two and a half months away from the year 2025! By now, it should go without saying that we are living in a pretty digital world. Just how much paper are you using at your place of business? In days of past, we printed just about everything that needed to be disseminated amongst our co-workers, customers and colleagues. Today, emails easily suffice. Has your business gone paperless yet?
Here are three big benefits of going paperless at your place of business:
1. It will save you a ton of dough.
Which business owner wouldn’t place cost savings at the top of his or her priority list? If you’re looking to cut unnecessary costs, you’ve found a pretty easy change to make. By going paperless, you eliminate the need for your business to spend money on paper, ink, printers and storage space.
Naturally, these costs add up over time. Meanwhile, digital storage solutions, such as cloud services, allow you to manage and access your documents without spending money on physical resources. Not to mention, the maintenance costs for printers and other office equipment decrease or even disappear when you go the paperless route. Clearly, this contributes to your company’s overall savings.
2. It will improve the security of valuable information.
Whenever you print confidential company information, you run the risk of having it get into the wrong hands – literally. Paper documents, as you know, can easily be lost, stolen or damaged. When you decide to go paperless, you minimize the chances of exposing your brand’s sensitive information.
Instead, digital tools that are designed to enhance security can keep your valuable documents private. We’re talking about encrypted storage, password protection and access controls. As well, many digital storage solutions include audit trails. They allow you to monitor who accesses or modifies documents. In addition to this added layer of security, digital backups ensure that your important files are protected in case of an emergency, such as a fire or flood.
3. It will enhance your customer service.
For most consumers, fast service = excellent service. By going digital, you can ensure that no client or customer has to sit and wait for vital papers to come in the mail. As you know, emails are practically immediate. Your paperless ways will guarantee your customer base super fast access to their invoices, contracts and receipts.
Going paperless also provides customers with the convenience of signing digital forms and agreements from their devices. In addition to offering these lightning-quick benefits, a paperless approach allows for better record-keeping. Using digital tools that track interactions will help you to promptly respond to customer needs. This will vastly improve your customer relationships.
Do you operate a call centre?
You’re not asking your phone agents to manually dial numbers that have been printed on paper, are you? Take advantage of Melo Technology’s DaFeeder Telemarketing! This web-based telemarketing software allows you to create calling campaigns that specifically cater to your call centre’s target audiences. However, it also enables your call centre reps to call their leads with the simple click of an on-screen button. No printed phone number lists are needed!
To learn more, please don’t hesitate to give us a call at 1-888-MELOTEL or fill out the form on our Contact page!
