Blog

Insights and guides from Canada's technology team.

The Joy Of Pet Ownership And Community Support

Explore how pets enrich our lives and the importance of community support. Join Melo Technology at Petapolooza for a day of connection!

Apr 30, 2026

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MeloTel News

What Consumers Really Think When Companies Miss Their Calls

In today’s age of instant communication, missed phone calls can leave lasting impressions on consumers. Clearly, they’re not positive ones. While many businesses rely heavily on email, chat or soci...

Jan 28, 2026

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MeloTel News

Why Giveaways Are The Secret To Standing Out To Holiday Shoppers

Are you feeling the excitement of the holiday season yet? Holiday shoppers sure are! As customers search for the perfect gifts and businesses ramp up their marketing efforts, standing out becomes m...

Nov 20, 2025

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MeloTel News

Why Quality Control Is The Backbone Of Every Successful Business

In any industry, quality control isn’t just about ensuring products or services meet a certain standard. It’s about building trust, consistency and credibility. At Melo Technology, we believe that ...

Nov 6, 2025

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MeloTel News

How Following Up With Your Customers Is A Key To Higher Sales

Make no mistake about it. Customer relationships are everything. By forgetting this, far too many businesses lose opportunities. It’s not because they lack good products or services. It’s because t...

Nov 3, 2025

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MeloTel News

What Is The Secret To Providing Excellent Service Over The Phone?

Even in a world dominated by email, social media and live chat, the telephone remains one of the most personal and impactful ways to connect with customers. A phone call gives your business things ...

Oct 6, 2025

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MeloTel News

5 Phrases Every Customer Service Agent Should Use On The Phone

Do you work in a call centre? Have you spent a lot of time providing customer service over the phone? If so, you’re well aware that your job entails a whole lot more than just answering questions. ...

Aug 28, 2025

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MeloTel News

How Telemarketers Can Avoid Annoying Their Leads

We all have jobs to do. But, the way we see it, a telemarketer’s job is among the hardest ones. With a need to generate leads and close sales, a phone agent’s daily tasks can be quite challenging. ...

Aug 6, 2025

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MeloTel News

The Importance Of Making Customer Interactions Stress-Free

As of today, the summer is officially here! With the warm and sunny season kicking off, many of us are thinking about all of the ways we can take loads off. Hitting the beach, going to barbeques an...

Jun 20, 2025

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MeloTel News

More Do's And Don'ts Of Over-The-Phone Customer Service

It’s no secret that the Melo Technology team is a big proponent for providing top-notch customer service. We have long heralded the need to put customers first. In our last blog , we went over some...

Mar 14, 2025

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MeloTel News

The Do's And Don'ts Of Over-The-Phone Customer Service

If you’ve heard it once, you’ve likely heard it a thousand times. So, let’s make this 1001, shall we? Providing excellent customer service is of paramount importance. Nothing is more important to t...

Mar 12, 2025

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MeloTel News

How Your Over-The-Phone Customer Service Can Brighten Someone's Day

When was the last time you hung up from a customer service call feeling genuinely happy? For many people, great customer service experiences aren’t just about solving problems. They’re about how th...

Jan 31, 2025

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