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Insights and guides from Canada's technology team.

The Power Of Getting Positive Google Reviews For Your Business

In our last blog , we highlighted a few of our 5-star Google reviews. Allow us to reiterate just how much it means to us to have so many of our clients share their positive experiences with the wor...

Separating Your Brand From Others Through Unbeatable Customer Care

Your company provides excellent products and services. Congratulations! That makes your brand pretty much the same as most of its competitors. What truly sets you apart from others is your ability ...

How Switching To VoIP Saves Money And Grows Opportunities

In 2024, no one needs to pay a long distance bill if they don’t want to. In fact, we all have the privilege of being able to video call a relative or friend who lives clear across the globe. Smartp...

How Utilizing Hold Music Swings Success The Way Of Your Company

Dead silence during a telephone call is a bad look. Simply put, it often gives callers the impressions that their calls have been disconnected. Your business phone line should never give off such a...

Small Business-Boosting Techniques That Can Only Be Provided Over The Phone

Today, we have a myriad of ways to communicate with each other. Text messages, social media DMs, email and recorded voice notes are just a few of the most popular. Lost in much of the modern-day hy...

Unleashing The Magic Of Monthly Special Promotions For Your Small Business

The MELO team has long been a proponent of such marketing strategies as contest giveaways and special promotions. As you may already be aware, we’re pretty excited about our current promotion, whic...

How Small Businesses Can Ring In The Benefits By Using Toll-Free Numbers

Small businesses often face unique challenges in a crowded marketplace. But one simple solution can make a big impact on your customer service: using toll-free numbers. These numbers, typically sta...

The Need For Speed: The Benefits Of Quickly Responding To Messages From Customers

All entrepreneurs know that their customers are the lifeblood of their businesses. This is what makes excellent customer service so integral. One key aspect of providing great customer service is r...

Empowering Call Centre Agents With Better Ways To Generate Leads

Call centre operators often struggle to generate leads. This can be a frustrating experience for both managers and agents alike. However, with the right tools and training, call centre agents can b...

The Importance Of Being Readily Accessible To Customers On The Phone

In today's fast-paced world, customers expect immediate and convenient service from the businesses they interact with. For small business owners, this means being readily accessible to their custom...

Jan 31, 2023

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